Volume 1 No 3 March 1996

Information Research: an electronic journal, is published three times a year by Professor T.D. Wilson of the Department of Information Studies, University of Sheffield.

Contents

---

Training information services specialists in the less-favoured regions of the European Union (TRAIN-ISS)
Ian Owens, Frances Wood, Tom Wilson and Ana Maria Ramalho Correia

---

Investigating the management information needs of academic heads of departments: a critical success factors approach
Francis Greene and Brendan Loughridge

---

Total quality management, British Standard accreditation, Investors in People and academic libraries
V. Mistry and Bob Usherwood

Information Research is designed, maintained and published by by Professor Tom Wilson. Design and editorial content © T.D. Wilson, 1995-97